Privacy Policy

We collect information you give us directly, including your name, email address, phone number, service address, and any details you share about your heating, cooling, or refrigeration equipment or the service you need.

We also collect limited technical information automatically when you visit the site, such as your IP address, browser type, device type, pages viewed, and the site or ad that referred you.

• Responding to service requests, quotes, and estimate forms
• Scheduling, dispatching, and performing HVAC and refrigeration work
• Following up about your job, warranty, or maintenance reminders
• Billing, recordkeeping, and required licensing or safety documentation
• Improving our website and measuring the performance of our advertising

We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. We do not rent or trade customer lists.

We use trusted vendors to operate our business. These providers may process your information only to perform services for us:

• Google Analytics and Google Ads — website analytics and ad measurement
• Supabase — secure hosting of website data and form submissions
• Email delivery providers — sending lead notifications and replies
• Payment and scheduling tools used to complete your service

Our website uses cookies and similar technologies to remember preferences, measure traffic, and understand which ads bring customers to us. You can block or delete cookies in your browser settings; some parts of the site may work differently if you do. You can also opt out of personalized Google advertising through Google Ads Settings.

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request a copy of the personal information we hold about you
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of any sale or sharing of personal information
• Not be discriminated against for exercising these rights

To make a request, email hello@savvyteks.com or call 925-693-7227. We will verify your identity before responding and will reply within the timeframes required by California law. An authorized agent may submit a request on your behalf with written permission.

We keep customer and service records for as long as needed to support warranties, maintenance history, tax and licensing obligations, and legal requirements — typically up to seven years. Inquiries that do not become jobs are retained for a shorter period and then deleted.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

We may update this policy as our business or the law changes. The revised date at the top of this page reflects the most recent version.

Questions or privacy requests: